Connectivity Problems:
We log performance on every network component in our system. If you experience an issue give our customer support specialists a call and we will be glad to assist you in resolving any issues you have.

Router Problems:
Here is support information for common router manufactures.

Email Setup:
Our web based email is the most convenient way of checking your email. No additional software required, works on any internet connection no matter how you are connected to the internet. Log in your account from anypage on our website.

Basic configuration for most offline mail clients (Outlook, Outlook Express, Windows Mail, Thunderbird, etc):
Mail servers (incoming and outgoing): mail.iwispr.net or mail.wiresfree.net
Login name: username
Outgoing server requires authentication.

We also have instructions on setting up your email when using popular mail clients.

Windows Mail
Microsoft Outlook
Outlook Express
Mozilla Thunderbird
Mac Mail

Antivirus/Antispyware Software:
Many connectivity and bandwidth problems are caused my viruses and spyware. We recommend the following antivirus antispyware packages. You need to update your antivirus/antispyware programs regularly.

AVG
Avira
Adaware

Support via email is available by sending a message to the following address: support [at] iwispr.net